Frequently asked

One less reason to worry.

Clear answers before you send your first photo.

01Can the furniture be built in, or does it stay movable?+

Either. Built-in, freestanding and movable are all construction options, chosen per piece. Some furniture works best fixed to the wall, some standing free, some needs to move with you. We recommend an approach and explain why before you decide. We make furniture; we do not carry out renovation, structural, electrical or plumbing work.

02What should I send on WhatsApp?+

A clear photo of the room, rough width and height, and a sentence on what you’d like made. That is enough to start.

03I need help. How do I contact you?+

Call +65 8874 0191 or email hi@customfitsg.com. You can also send us a photo of the room on WhatsApp.

04Do I pay before seeing the drawing?+

Yes. We confirm your requirements and quotation first. Once you accept the quote and pay the deposit, we prepare the drawing for your approval before production.

See the process →
05What are the payment terms?+

For jobs of S$2,500 and below, full payment is required before work begins. For larger jobs, pay 50% to start and the remaining 50% before the furniture is released for delivery.

See the process →
06What if custom is not worth it?+

We’ll say so. If a ready-made shelf, console or bench fits well for much less, that is the better buy.

Read the guide →
07Can you work with an unusual corner or column?+

Yes. Send a wide photo showing the corner and the room around it.

08Do you work in HDB and condo homes?+

Yes. We design for real Singapore homes — compact rooms, window ledges, narrow walkways and structural constraints.

09How long will it take?+

It depends on the size and complexity of the piece. We confirm the estimated timeline with your quotation.

010Which wood and finish should I choose?+

Tell us how the piece will be used and the look you prefer. We choose the wood and recommend a finish.

Read the materials guide →
011Did you make these?+

All furniture shown on our site is based on real Custom Fit SG builds. Some images were AI-enhanced for lighting, styling and room presentation.

012How do I care for the wood?+

Wipe with a soft damp cloth, then dry. Avoid harsh chemicals and abrasive cleaners — they damage the finish.

013What does the warranty cover?+

If the wood breaks during normal use, contact us for an inspection. Material and workmanship faults are covered. Normal wear, scratches, dents, stains, fading, moisture and chemical damage are not.

014Can you make wardrobes?+

Yes. Wardrobes, bedroom storage and full-height cabinets are part of what we make, built in or freestanding depending on the room. Send a photo and rough measurements and we’ll recommend the right construction.

Free initial advice

Still unsure? Send us a photo.

A photo and rough measurements are enough for an estimated price range. Prefer a written reply? Get a quote.

Chat
Quote Chat